PIC Customers•Products

Products in PIC

Learn how the product catalog that later feeds prices, orders, and commercial tracking is managed.

Prerequisites

Before using this guide, confirm that product groups and the required shared base are correctly defined.

1. Process introduction

The products module holds the items the company offers its customers in the portal. It is a key base so other modules can later operate on a consistent commercial reference.

From here, users can review or maintain the catalog that gives context to prices, sales orders, and operational tracking.

2. Business value

If the catalog is disorganized or incomplete, every later commercial process carries that inconsistency. PIC organizes this point to support a more reliable base.

This improves commercial clarity, reduces errors when selecting items, and enables a more scalable operation.

3. How to operate it in the portal

The logic of this module lies in catalog quality, not in a rigid approval sequence.

1

Review or maintain the catalog

Open the products module to review existing items or update the base according to the current offering.

2

Review classification and commercial definition

Validate that the product is correctly identified and associated with a grouping that is useful for the business.

Attribute guide and role within the process

FieldMeaningSource or referenceRequiredDepends onProcess impact
ProductRepresents the commercial item that can be used in prices and orders.Managed within the portal catalog.YesMust follow the current commercial and grouping structure.Reused in later modules of the customer flow.
Product groupPlaces the item within a catalog classification.Comes from the product groups module.OptionalDepends on a clear and useful grouping existing.Improves reading and organization of the catalog.

Relevant validations and considerations

Keep products conceptually unique

Avoid duplicating products with minor variations if the commercial logic does not require it.

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